According to Tim Sanders "Success in the future will be based on the fuzzy intangibles: the way you speak as a leader, the culture you nurture, the processes for managing information you set up for your people, the partnerships you form around technology's opportunities and challenges."

“Studies show that positive employees outperform negative employees in terms of productivity, sales, energy levels, turnover rates and health care costs. According to Shawn Achor, Harvard researcher and author of The Happiness Advantage, optimistic sales people outperform their pessimistic counterparts by up to 37%. Some companies aim to boost productivity by investing in their employees' general happiness.” Forbes.com